Last Updated: November 2024
At Mamasun Ceramics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mamasunceramics.com, and make purchases or inquiries. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website.
1. Information We Collect
A. Personal Information
When you visit our website, make a purchase, or fill out a form (e.g., wholesale inquiries), we may collect the following types of personal information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through third-party payment processors)
- Social media profiles (if connected)
B. Automatically Collected Information
When you access the website, we may automatically collect information about your device and browsing activity, including:
- IP address
- Browser type and version
- Pages visited on our site
- Date and time of your visit
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process orders and manage your purchases
- Communicate with you about your orders, inquiries, or promotions
- Send newsletters and marketing emails (if you have opted in)
- Improve our website, products, and services
- Detect and prevent fraud or misuse of our website
- Comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:
- Service Providers: We may share your information with third-party service providers who help us operate our website and fulfill orders (e.g., payment processors, shipping companies).
- Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons) to:
- Enhance your experience on our website
- Analyze website traffic and usage patterns
- Provide personalized content and ads
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no electronic transmission over the internet or data storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access, update, or delete your personal information
- Object to or restrict the processing of your data
- Withdraw consent at any time (for those who have opted in to receive marketing emails)
- Request a copy of the information we hold about you
- To exercise these rights, please contact us at hello@mamasunceramics.com.
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it as quickly as possible.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Mamasun Ceramics
Email: hello@mamasunceramics.com
Brooklyn, NY
